Shipping Policy

Processing & Shipping Times

Orders are typically processed within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information. Shipping times vary depending on your location and the selected shipping method at checkout.

Shipping Rates & Carriers

Shipping rates are calculated at checkout based on your location and chosen delivery method. We partner with trusted carriers to ensure timely and reliable delivery.

Lost, Stolen, or Damaged Packages

Once an order has been shipped, we are not responsible for lost or stolen packages. If your package is marked as delivered but you have not received it, we recommend checking with your local post office or carrier. If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damage so we can assist you.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed, we may not be able to make changes.

If you have any questions regarding shipping, feel free to contact our support team at support@trygoomz.com

Thank you for choosing Goomz!